What is Secure Visitor Management?

Wednesday, March 10, 2010 by John Murzycki


In many organizations today, visitors entering a building, facility or campus are able to gain access by simply scribbling their name in a paper guest book.

Not only is this not 'secure', but the data is usually incomplete, often difficult to read, and always impossible to analyze. Also, confidential information about who has recently visited your facility is in the open and readily available to anyone who wants to look.

People often ask us for a better process to manging visitors and providing better visitor security.

As the leader in visitor management solutions, we believe that organizations can do better. And in the process they can enhance both their security and their image.

With an EasyLobby visitor registration system, you are able to electronically scan a visitor's ID (business card, driver's license, passport or other form of ID) during visitor sign in. All relevant information about them is captured in a secure database file.

The visitor information that you choose to capture is fully customizable, and can include their photo, signature, name of the person being visited, reason for the visit, their entry and exit times, and much more information if you desire.

In twenty seconds or less our visitor registration software is able to check in each guest. High quality visitor ID badges are provided to all guests entering your facilities.

These are the basics of our visitor management system. It's simple to learn and easy to use.

But there's a lot more you can do with it. Our visitor monitoring software has a host of features and functions that allow you to tailor the system to your needs.

Find out more by registering for a free, no-obligation online web conference.

We'll guide you through the visitor management techniques that are best for your situation.


Visitor Management Solutions For Your Organization

Monday, March 8, 2010 by John Murzycki



Organizations often ask us what kind of visitor management system is best for their environment.

Because EasyLobby's visitor monitoring software is used in thousands of locations around the world, people often want to know if they are effectively managing visitors and providing the best visitor security in their facilities.

Regardless of your unique situation, here are some of the common elements we tell people they should have when asked how to optimize visitor management security in their organizations.
  • Accurately scan detailed visitor information in seconds without typing
  • Print professional looking visitor ID badges
  • Analyze visitor data with queries and reports, and have the ability to know exactly who is in your buildings and the reason for their visit
  • Streamline visitor sign in and and check out using scanning equipment
  • Integrate with your access control system to provide an integrated visitor/access system approach
Depending on the needs of the organization, here are additional visitor management techniques that can be quite beneficial.

Many organizations use Alerts to identify an action that should be taken when a guest has arrived. The alerts can be set to a variety of parameters, including frequency of check in, time based, maximum number of visitors, and other criteria.

Some organizations color code security visitor badges to quickly identify different categories of visitors, or to identify the day there were issued.

Other organizations have expanded the use of their visitor registration system to manage packages and other assets.

For facilities that have areas with a more restricted access, EasyLobby can provide a higher level of visitor access to these areas.

Organizations often want employees to pre-register guests.

You can improve lobby security with the use of Watch Lists to automatically identify individuals you want to flag.

These are only a few of the options available with EasyLobby's visitor registration software.

To find out more, register for a free, no-obligation online web conference.


Improve Visitor Security with EasyLobby

Friday, March 5, 2010 by John Murzycki

Improving lobby security is not a costly or complicated venture.

Visitor registration software from EasyLobby makes it simple by automating the entire process of visitor sign in and check out.

Security managers and those responsible for building operations understand the importance of managing visitor and securing the workplace from unwanted visitors.

Secure visitor management is an important ingredient in lobby security.

Organizations can mitigate the risk of unwanted visitors to their environment by controlling visitor access. A visitor registration system can be used to monitor and report on all guest activity.

The basic steps to follow when controlling visitor management security include:
  • Scanning a visitor's ID
  • Capturing additional information such as employee being visited, reason for the visit, and other items that are important in your environment
  • Print customized visitor ID badges
  • Analyze and monitor guest access
Paying attention to visitor management techniques will allow you to know exactly who is in your buildings at all times and the reason why.

To learn more about our visitor monitoring software, register for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management solutions that are best for your environment.

Create Customized Visitor ID Badges with EasyLobby

Thursday, March 4, 2010 by John Murzycki


EasyLobby's badge maker software lets you design customized visitor ID badges that fit your needs and style.

Our badge design option lets you customize a badge layout so that you can include any visitor information that you capture during visitor sign in. This freestyle tool allows you to put information anywhere on the badge in any design option.

You can create different security visitor badges with unique designs for different categories of visitors. For example, a school can create a specific school visitor badge just for parents.

You also have the option of creating a different design for each day of the week.

EasyLobby's visitor badge software also has over 200 pre-formatted badge templates that you can choose from.

In addition to the badge design option, our visitor registration system has many other customizable functions that allow you to tailor how you are managing visitors.

Find out more. Register for a free, no-obligation online web conference about our visitor management solutions that will improve visitor security at your facilities.

In about 30 minutes we will guide you through the features of our visitor registration software that are most helpful to you.

Manage Packages with your EasyLobby Visitor Management System

Wednesday, March 3, 2010 by John Murzycki



If you are using EasyLobby Secure Visitor Management to manage visitors, you can also use it to manage package deliveries and other assets.

Our visitor control software has built-in capabilities that allow you to manage packages and other assets.

When a package is delivered to the front desk or other entry point that has an EasyLobby station, the attendant is able to enter the package information quickly into our visitor registration system.

The attendant can use the EasyLobby visitor registration software to easily print a package label for each item and automatically notify the employee by email or phone that a package has arrived.

Our visitor monitoring software essentially treats packages like visitors, allowing you to check them in and out quickly and notify the appropriate employee (or tenant in a multi-tenant property) of its arrival. Much like managing visitors, our package management feature lets you easily and quickly notify recipients that a package has arrived.

Similarly, with our asset management capability you can track an asset such as a laptop or other item that is removed from the facility by an employee. Our visitor management security system allows you to note what the asset is and print a label to be included with the asset so that you can scan it in when it is returned.

So when you use our visitor management solutions to enhance visitor security and improve your management of visitors, you also get the added bonus of managing packages and other assets.

Register today for a free, no-obligation online web conference to learn more about the many visitor management techniques that can be used in your environment.

Capture Visitor Signatures with an EasyLobby Visitor Registration System

Tuesday, March 2, 2010 by John Murzycki


EasyLobby visitor management system customers have the option of capturing an electronic signature of any visitor checking into their facilities.

The signature capture option is one of the visitor management techniques used at places which require visitors to acknowledge or assent to something and to record their agreement with a signed acknowledgment.

For instance, at the time of visitor sign in you may want the visitor to sign a non-disclosure agreement, a rules and regulations document, or any other material requiring their signed acknowledgment.

EasyLobby SVM - Secure Visitor Management - is the main application used to process visitors. The visitor control software includes the ability to scan a visitor's identification and create professional visitor ID badges.

When capturing visitor signatures, you have the option of obtaining multiple signatures from a single visitor, allowing you to designate a signature for different documents. You can also record a copy these different documents in EasyLobby's visitor monitoring software and match them with the signatures.

EasyLobby uses the Topaz Signature Capture Pad, which uses electromagnetic technology with an active pen. An electronic copy of the visitor's signature is recorded in our visitor registration software as part of the visitor record, along with the name of the document that was read and agreed to.

EasyLobby visitor monitoring software can provide better visitor security and help the process of managing visitors at your environment.

Find out more by registering for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management solutions that are most helpful to your needs.

EasyLobby Visitor Registration Software Replaces Paper Visitor Sign in Books

Monday, March 1, 2010 by John Murzycki


If you are asking visitors at your facilities to sign in using a paper log book, you should seriously consider replacing it with a professional visitor registration system.

Thousands of organizations around the world have already done so with EasyLobby visitor management solutions.

While some organizations perceive a paper sign in method as adequate, it actually provides very little visitor security and posses a number of problems.

Visitor monitoring software from EasyLobby allows you to:
  • Protect the workplace more robustly with improved lobby security
  • Streamline the process of managing visitors to your facilities
  • Capture detailed visitor information more accurately and automatically
  • Easily perform analysis and reports on visitor data across multiple locations
  • Keep visitor and company information confidential
  • Provide high quality, professional security visitor badges to guests and employees
  • Enhance the organization's image and make visitors and employees feel safer
  • Network multiple locations together to show a single visitor database
  • Tightly integrate the visitor management system with your access control system to further improve security
For more information about how EasyLobby visitor management techniques can help your organization, register for our free, no-obligation online web conference.

In about 30 minutes we will demonstrate how you can improve visitor management security in your facilities.

EasyLobby Secure Visitor Management Version 10.0 Now Available

Friday, February 26, 2010 by John Murzycki


The latest major revision to EasyLobby's visitor management system has begun shipping.

EasyLobby SVM™ Secure Visitor Management version 10.0 has a number of new features and functions, including the following:
  • Improved employee attendance
  • Improved package management
  • Assigning parking spaces to visitors
  • Lost and found management
  • 24 user defined fields to use during visitor sign in
  • Control user password complexity and locking
  • Customizable self-registration background
  • Ability upon returning visitor to copy SSN
Many of the new features of our visitor registration system expands on the functionality in place in version 9.0 of SVM.

All EasyLobby customers with a current maintenance plan for our visitor control software can receive SVM 10.0.

Call our customer support at 791-455-8558 or email us at support@easylobby.com to discuss how SVM 10.0 can be used to enhance your current visitor management techniques.

If you would like more information about how our visitor registration software can be used in your environment to provide better visitor security, register for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management solutions that are the best fit for your needs.

Evaluating Visitor Management Security in Your Facility

Thursday, February 25, 2010 by John Murzycki

How often does your organization take a fresh look at the way you are managing visitors in your lobby and the visitor management techniques you use at your facilities?

The truth is that many organizations fail to periodically review their visitor security goals to develop effective procedures to both safeguard their facilities and people, as well as to maintain the image of a professional and well-run organization.

So here are a few items to consider:

Use alerts in conjunction with your visitor registration system, which will allow you to take certain actions when a visitor has entered the facility a certain number of times.

Decide whether you require a photo of the visitor, scanned from a license or taken by a web cam during visitor sign in, and whether you include a photo on visitor ID badges.

Use color coded badges to quickly identify the type of visitor (contractor, intern, etc), and decide whether that visitor should be escorted by an employee.

Use Watch Lists, such as the National Sex Offender Watch List and Government Denied Database, to screen against unwanted visitors.

Analyze visitor data using your visitor monitoring software to produce reports to determine if there are trends that will allow you to operate more effectively.

Use your visitor registration software to print barcodes on visitor badges which allow for rapid check out.

These are only a few of the visitor management solutions that will help improve visitor security and the efficiency of your operations.

For more information on how the EasyLobby visitor management system can help your organization, register for a free, no-obligation online web conference.

The online conference only takes about 30 minutes and is conducted from the comfort of your office and scheduled at your convenience.

Hope to hear from you soon!

Security Magazine Highlights an EasyLobby Customer Using Visitor Monitoring Software

Wednesday, February 24, 2010 by John Murzycki



The February 2010 issue of industry publication Security Magazine highlights EasyLobby customer Navistar International in an article titled "Visitor Welcome: Meet, Greet and Secure."

The article covers various benefits of using visitor management solutions to control access of visitors and contractors.

With many organizations more concerned about lobby security and how they are managing visitors, the article examines growing trends and the expanded use of professional visitor registration software.

Michael Scribner from Navistar was quoted, "I first identified best in breed, I narrowed down the choices based on budget, and then tested the remaining programs." The article goes on to state, "He picked EasyLobby Secure Visitor Management."

Navistar International currently has a centralized visitor management system deployable to multiple locations.

Read the complete article from Security Magazine.

For more detailed information on how EasyLobby can dramatically improve visitor management security in your facilities, register for our free, no-obligation online web conference.

In about 30 minutes we will guide you through the features of our visitor registration system that will improve security at your facilities.

The Country's Largest Utilities Protect People and Assets with EasyLobby Secure Visitor Management

Tuesday, February 23, 2010 by John Murzycki



Many of the largest utilities in this country use EasyLobby visitor management solutions to:
  • Help them comply with regulations with visitor control software by helping them identify exactly who is in their critical facilities and the reason why.
  • Control the access of temporary visitors and contractors to their generating plants during both planned and unplanned outages.
  • 'Flag' specific contractors as not acceptable to their quality standards.
  • Apply a consistent design to visitor ID badges, allowing them to easily see which visitors need to be escorted and those who do not.
EasyLobby's utility and energy-related customers use our visitor monitoring software to automate the visitor sign in process and improve visitor security.

Because utilities are highly regulated entities they have unique challenges with visitor management security. They must secure their facilities at all times and know exactly who is in their facilities and the reason why.

To find out more how EasyLobby visitor registration software can help improve overall security at a utility or at your organization, register for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management techniques that will improve how you are managing visitors to your facilities.
 

Visitor Management Techniques that Improve Security

Monday, February 22, 2010 by John Murzycki

Organizations that are serious about improving security in their facilities will use a visitor registration system to monitor everyone entering their buildings.

Here are a few techniques from EasyLobby, the leader in Secure Visitor Management, that will help how you are managing visitors and improving visitor security in your facilities.

Consider using Alerts to identify action that should be taken when a guest has arrived or during visitor sign in. Alerts can be set to a variety of parameters, including frequency of check in, time-based, maximum number of visitors, and other conditions.

Improve your lobby security with Watch Lists to identify people listed on the National Sex Offender Database or the Government Denied Database - often used with school visitor software or in government installations.

Color code visitor ID badges to quickly identify different categories of visitors or to identify the day the badges were issued.

Restrict access to secure areas of your building with EasyLobby Satellite.

Include a photo of the visitor on security visitor badges, scanned from a license or taken by a web cam.

Produce reports and analyze visitor data to determine if there are trends that will allow you to operate more effectively.

EasyLobby's visitor management system can perform these tasks, plus many others.

For more visitor management solutions that can help you improve security in your facilities, register for a free, no-obligation online web conference.

In about 30 minutes we will explain many of the features of our visitor registration software and how they can help you improve security.

10 Universal City Plaza, a Commercial Multi-Tenant Property, uses EasyLobby to Improve Visitor Management Security

Friday, February 19, 2010 by John Murzycki


10 Universal City Plaza (10 UCP) is a 35-story commercial office building located in the Universal City/Burbank Media District submarket of Los Angeles.

The property's tenants include many media companies, including NBC Universal and Universal Music Group.

With 24/7 access, the main lobby is manned with a lobby attendant at all times. EasyLobby visitor monitoring software stations are located at both the main lobby and the loading dock.

"This is a very secure building," said Victor Acosta, Project Manager for Security Services. "We provide visitor ID badges for any guest entering the facility."

Acosta explained that one of the visitor management techniques they use is the Watch List feature on EasyLobby's system.

"Certain people are flagged as 'trouble' visitors that we've been instructed by the tenants not to let into the building. EasyLobby's visitor registration system allows us to automatically identify those people."

The tenants of the building also use eAdvance™, EasyLobby's web-based pre-registration system for tenants or employees. Pre-registration of visitors helps expedite visitor sign in.

Ease-of-use of the EasyLobby visitor registration software is frequently cited as a benefit by the staff of 10 UCP.

"With about 15 lobby attendants using the visitor management system, training new users is quite simple."

Acosta said he is quite pleased with their visitor control software from EasyLobby. "EasyLobby definitely helps us maintain a professional environment, as well as a security-conscious atmosphere, which is a plus for all our tenants."

For the complete case study on 10 UCP, email us at sales@easylobby.com and we'll send you a copy.

For more information about our visitor management solutions, register for a free, no-obligation online web conference.

 

Hospitals Choose EasyLobby Visitor Management Solutions

Thursday, February 18, 2010 by John Murzycki



Many of EasyLobby's customers include some of the largest and most prestigious hospitals in the country. That's because we understand their requirements for visitor control software.

Hospitals and healthcare providers have unique needs for visitor monitoring software. They need to strengthen visitor security while at the same time streamlining the flow of many visitors through their facilities.

EasyLobby visitor registration software is able to process and create visitor ID badges for millions of visitors every day at hospitals.

EasyLobby Secure Visitor Management integrates with other hospital systems - often an important consideration. Some of these systems include: HL7 for real-time patient feeds, Status Blue for pre-registering approved vendors, and access control integration.

Many hospitals also want the option of national sex offender database screening as part of their EasyLobby visitor management system.

One of the visitor management techniques often employed by hospitals include our maximum visitor alert to allow them to manage the number of visitors to a particular patient, for example limiting the number of guests to someone in intensive care.

Hospitals can also use our visitor registration system to provide extended visitor badges for family members who may be visiting patients frequently or over a long period of time.

For more information about improving visitor management security at a hospital - or other type of facility - schedule a free, no-obligation online web conference.

In about 30 minutes we will guide you through the features of our secure visitor management system for your particular facility.

Managing Visitors with an Unattended Kiosk in K-12 Schools

Wednesday, February 17, 2010 by John Murzycki


Over the last year or so we have received a number of inquiries from K-12 schools interested in using a kiosk-based unattended visitor registration system for visitor security.

While many of EasyLobby's customers use a kiosk in an unattended lobby for visitor management security - and have excellent results - we believe that an unattended visitor management system in a K-12 school is not the safest process of protecting children.

Many schools initially may be interested in the idea of using an automated, self-service method for their visitor management solutions, especially when they are understaffed with everyone busy doing multiple jobs.

Having visitors self register and create their own visitor ID badges is appealing.

But the fact is, the use of a kiosk with visitor registration software as a solution to visitor sign in at K-12 schools could add risk rather than reduce it.

If visitors are simply directed to a kiosk to sign in, there is no chance to notice if someone looks ill-at-ease, out of place, or is behaving nervously or suspiciously.

Also, while a kiosk can be set-up to screen each visitor against sex offender registries, it is too easy for a registered offender to use another person's license or to enter a different name to avoid getting flagged. This can be avoided with an attendant verifying that the picture on the license matches the visitor.

Anyone entering a K-12 school should have a purpose for visiting, which should be verified by a person greeting them in the lobby and then authenticating their identity by scanning their license.

EasyLobby Secure Visitor Management is the world's most widely used visitor monitoring software. It's in use at thousands of facilities, including many K-12 schools.

Register for a free, no-obligation online web conference for more information about using EasyLobby to improve your visitor management techniques.

Improve Your Security and Your Image with Visitor Monitoring Software

Tuesday, February 16, 2010 by John Murzycki


A lobby is where visitors form their first impression of an organization. So using a professional visitor registration system enhances your image as an organization that is concerned about visitor security and safeguarding the facility.

While the old style paper method of lobby management is perceived as quick and easy, it provides little lobby security. And it certainly does little to enhance your image as a professional organization.

A perception of lax visitor management security can be a real detriment to your organization, not only from visitors but also because of the negative feeling from your employees.

Safeguarding both guests and employees is a good reason to use visitor registration software in your facility. It will give you the ability to print professional quality, customized visitor ID badges for all guests and allow you to know who is in your buildings at all times.

EasyLobby visitor management solutions offer many options for you to customize the information you wish to capture during visitor sign in. You can scan a visitor's ID and print a quality badge in about 20 seconds. No typing is necessary during the entire process.

For more detailed information about EasyLobby's visitor management system, register for a free no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management techniques that can help you create a more secure environment and improve how your organization is perceived.

Schools Depend on EasyLobby for Visitor Management Security

Friday, February 12, 2010 by John Murzycki


There's a reason why schools use EasyLobby Secure Visitor Management to protect their students, teachers and administrators.

EasyLobby's visitor management system is one of the easiest and most economical ways for a school to dramatically improve overall visitor security.

In today's world all schools need to be concerned about how they are managing visitors to their facilities. Nobody should ever be allowed in a school without first properly verifying their identity. All visitors should be required to wear a school visitor badge.

An important requirement for school visitor software is the ability of the system to alert lobby attendants to visitors who are on the National Sex Offender Database. EasyLobby's visitor registration system can display results within seconds when a match occurs.

Other school visitor software features of interest to schools include:
  • The ability to print permanent bar coded visitor ID badges for parents and caretakers to expedite dropping off and picking up students. The barcode on their badge can be scanned to log them in or out of the school, expediting visitor sign in.
  • The ability to automatically track the hours of school volunteers and other helpers, as well as contractors by badging them in at an EasyLobby station.
  • By scanning student ID cards, administrators can monitor students allowed to leave school grounds during the day for activities.
  • Administrators are also able to track and monitor students going on a field trip using mobile visitor monitoring software.
To learn more how EasyLobby visitor management techniques can help your school, register for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management solutions that will help your school manage visitors more securely.


Visitor Management Solutions for Your Lobby

Thursday, February 11, 2010 by John Murzycki




If you are still using a paper book for visitor sign in, you are missing out on a host of features that will help you improve visitor security and enhance how you are managing visitors to your lobby and other entry points.

EasyLobby visitor monitoring software will let you know who is in your facilities at all times and the purpose of their visit. It will alert your lobby attendants to those people you do not want in your facilities so that they can take appropriate action to deny entry.

For example, you may want to be alerted to visitors on the National Sex Offender Database - a feature used extensively in school visitor software. If you are a government or military installation, you may want to be alerted to visitors on the Government Denied Party Screening Service Database.

EasyLobby is integrated with over 30 of the leading access control systems, which means that you can provide card access to visitors from your visitor registration system when the visitor checks in.

Our visitor control software makes it easy to check in guests. Our system allows you to automatically scan their license or business card and issue customized visitor ID badges, all within 20 seconds per visitor.

Lobby management of visitors is simplified when employees are able to pre-register guests. EasyLobby offers this capability.

So the next time you see visitors signing their names to a paper log book, think about the negative impression your organization is portraying to guests.

For more information about how EasyLobby visitor registration software can help your organization, register for a free, no-obligation online web conference.

In about 30 minutes we will guide you through the visitor management techniques that will improve security at your facilities and enhance your reputation as a well-run and professional organization.

Manage Your EasyLobby Visitor Registration Software with Administrator™

Wednesday, February 10, 2010 by John Murzycki


EasyLobby Administrator™ is an enterprise-class, central administration software console for your visitor registration system.

It provides all of the functionality for managing your EasyLobby visitor management system. It is installed on a Windows workstation - typically at the security manager's computer.

Among its many features includes the ability to create and manage the templates of your organization's visitor ID badges.

Administrator
™ allows you to create and manage all of your User accounts for the guards or receptionists that will be operating EasyLobby Secure Visitor Management badging software in each lobby. You can also use it to manage all settings and options on each EasyLobby badging station.

As a visitor monitoring software tool, many of our customers use Administrator™ for real-time monitoring and reporting across the entire organization, or for specific sites or stations.

In general, Administrator™ provides the same feature set for visitor management security as EasyLobby SVM, with the exception that you cannot create visitor records or print visitor badges.

One copy of Administrator™ comes free with each copy of EasyLobby Secure Visitor Management.

For more information how EasyLobby can help improve your visitor management solutions, register for a free, no-obligation online web conference.

In about 30 minutes we will explain visitor management techniques that will help you improve visitor security at your facilities.

Easy-To-Use Visitor Management Techniques

Tuesday, February 9, 2010 by John Murzycki


EasyLobby simplifies your visitor management solutions.

Ease-of-use is a major consideration of our visitor registration software. During visitor sign in, a lobby attendant can quickly register a guest without going through a lot of complicated steps.

Managing visitors at your facilities can be efficient and professional with EasyLobby because the lobby attendant can automatically capture information about the identity of the visitor by scanning their driver's license, business card, passport or other form of identification.

You can create customized visitor ID badges that display exactly the information you want, including the photo of the visitor scanned from their driver's license or taken with a webcam.

While easy-to-use, you also want to have the flexibility of capturing visitor information that is specific to your environment. For example, you may want to know if a visitor has signed a non-disclosure agreement, viewed a safety video, or any other number of details that are specific to your business.

EasyLobby visitor monitoring software allows you to tailor the system to your requirements.

Creating Watch Lists are an important feature of our visitor control software that alerts you to either unwanted visitors or VIP guests, allowing you to take appropriate action.

You may also want to be alerted to visitors who are on the National Sex Offender Database - a feature often used with our school visitor software. Likewise, for government installations you may want to be alerted to visitors on the Government Denied Party databases.

Some of our customers want visitors to be pre-registered by the employees expecting the visitor. This automatically notifies the lobby attendant about the expected guests, and even lets the attendant pre-print badges that are ready when the guests arrive.

All these items will greatly enhance your visitor management security. For more information how EasyLobby Secure Visitor Management can help you, register for a free, no-obligation online web conference.

In about 30 minutes we will explain the features of our visitor management system that can most help how you manage visitors.