
There's no question that using a paper guest book for visitor sign in is a simple and easy process for managing visitors.
But is it really effective?
One reason some organizations still use paper is because they believe that an electronic visitor management system is too complex. We'll deal with that problem and solution in today's blog.
Problem: Visitor management software is too difficult to use; I'll have to spend an exorbitant amount of time training my lobby staff; and it will cost a great deal to support. I'll need to hire additional technical support people just to use it.
Solution: It's important not to confuse feature-rich with complex. EasyLobby visitor systems have many options and features that you can use, but it's not difficult to set up or for anyone to perform the basic functions of checking in a visitor.
We like to say that it is much like Microsoft Word, which many people regularly use. It has many features, but unless you want to use all of them it's pretty simple to perform the primary tasks.
EasyLobby visitor registration software minimizes complexity in a number of ways. For example, there's the log-in level. Users can be assigned different levels based on their function. You can sign in as a site administrator, which gives you access to all the features and functions of the system, while your lobby staff can be provided with "operator" log-ins, which limits what they are able to perform and also simplifies it for them.
As the administrator, you can "hide" many of the screens and menu options that the operator doesn't need. In this way the lobby attendants only see the primary screens that they would use for visitor registration and to provide guests with a visitor pass.
You, as the administrator decide what information will be on a visitor badge and what the design of it will look like. EasyLobby has hundreds of pre-defined badge templates that you can choose from, or you can design your own with a design tool. You can even use different styles of visitor passes for different categories of visitors.
When that category of visitor checks in with a lobby attendant, the look of the badge has already been established by you. The lobby attendant scans a visitor ID such as a driver's license or business card, selects the category of visitor from a drop down menu and prints a badge. It's that simple.
During guest sign in at an EasyLobby visitor system, the lobby attendant's task is simplified because they only need to scan a driver's license, and depending on the information that you choose to require, make those selections with a drop down menu. And then print the visitor ID badge.
EasyLobby also offers free technical support with an annual maintenance contract. It allows you access to our support staff to ask any questions about setting up or using the software for your needs.
We also provide free online training for anyone who requires an overview to the different functions of our visitor system. We can even provide training for your lobby attendants or support staff.
The great thing about our visitor badge software is that it's simple to use and it's much more effective at enhancing visitor security and the professionalism of managing visitors at your facilities.
Find out more about using EasyLobby ID card software by registering for a free, personalized
online web conference.
In about 30 minutes we will demonstrate the lobby system features that are best for your environment.
So don't use the excuse that it's too complex before you see it in action.
Watch our blog posts for further information about a particular visitor management problem and our solution.