Learning About Visitor Management Solutions

10 Universal City Plaza (10 UCP) is a 35-story commercial office building located in the Universal City/Burbank Media District submarket of Los Angeles.

The property's tenants include many media companies, including NBC Universal and Universal Music Group.

With 24/7 access, the main lobby is manned with a lobby attendant at all times. EasyLobby visitor monitoring software stations are located at both the main lobby and the loading dock.

"This is a very secure building," said Victor Acosta, Project Manager for Security Services. "We provide visitor ID badges for any guest entering the facility."

Acosta explained that one of the visitor management techniques they use is the Watch List feature on EasyLobby's system.

"Certain people are flagged as 'trouble' visitors that we've been instructed by the tenants not to let into the building. EasyLobby's visitor registration system allows us to automatically identify those people."

The tenants of the building also use eAdvance™, EasyLobby's web-based pre-registration system for tenants or employees. Pre-registration of visitors helps expedite visitor sign in.

Ease-of-use of the EasyLobby visitor registration software is frequently cited as a benefit by the staff of 10 UCP.

"With about 15 lobby attendants using the visitor management system, training new users is quite simple."

Acosta said he is quite pleased with their visitor control software from EasyLobby. "EasyLobby definitely helps us maintain a professional environment, as well as a security-conscious atmosphere, which is a plus for all our tenants."

For the complete case study on 10 UCP, email us at sales@easylobby.com and we'll send you a copy.

For more information about our visitor management solutions, register for a free, no-obligation online web conference.