Learning About Visitor Management Solutions

Buildings with many different commercial or residential tenants may not be viewed as a prime location to use visitor registration software. So let's explore that issue in today's problems and solutions article.

Problem:  Is it practical to check in visitors with an ID badge system at a multi-tenant facility with many different commercial or residential customers?

Solution:  While it might appear to be difficult to provide visitor badges for guests arriving at a multi-tenant facility with many different tenants, it is quite similar to using a visitor registration system at a facility with a single organization.

The key is that the system needs to work smoothly and easily with a variety of different tenants so that you can easily identify which tenant the guest is visiting.

EasyLobby solutions are used at some of the largest multi-tenant buildings in the country. The fact is, regardless of the size of the facility, or the number of different tenants, a visitor system can improve security to the building and enhance the professionalism of greeting visitors as they arrive in the lobby.

When using visitor management for a commercial multi-tenant facility you want to be able to customize the badge templates to produce a unique design for each tenant. Visitor passes can be printed with the tenants logo, company name, floor number, and any other number of customized techniques on the badge.

Having badge ID software that allows you to develop pre-defined badge templates help you easily choose one of them when a visitor arrives for say XYZ company. This way there's no delay or design work that needs to be done at the time of guest check in. Whenever a visitor for XYZ company arrives, you select that company on a drop-down list and an ID badge template customized for XYZ company is automatically selected and printed.

Many multi-tenant properties use a feature of our system that allows them to track packages and assets that are either delivered or loaned out from the front desk. Our package and asset management tool is a standard option in our visitor software.

Using EasyLobby eAdvance - a web based pre-registration option, individual tenants can pre-register guests they know will be arriving, further simplifying the check in process. In fact, at some multi-tenant properties that is the only way guests are allowed into the building.

Our system of automatic email alerts can also be used to notify the tenant when a guest arrives and is waiting for them in the lobby.

Read a success story of an EasyLobby installation in use at a residential multi-tenant property at Plaza South Condominiums in Fort Lauderdale.

For a commercial multi-tenant installation, read about 10 Universal City Plaza, One Gateway Center, or The American General Center.

For more information about EasyLobby ID card software, and using it for multi-tenant facilities or any other types of properties, register for a free, personalized online web conference.

In about 30 minutes we will demonstrate the features of our software that are most pertinent to your particular environment.