Learning About Visitor Management Solutions

Hospitals and healthcare facilities are primary examples of organizations that depend on visitor systems to improve lobby management and enhance visitor security.

A case in point is the Connecticut Children's Medical Center, which is one of the many hospitals using visitor registration to improve how they are managing visitors.

Connecticut Children's began their search in 2004 to improve their existing system for visitor management. Their system had consisted of color-coded plastic badges and paper guest sign in sheets, which was an extremely cumbersome process.

The medical center was interested in EasyLobby's visitor software because of its robust features with many different capabilities It also closely aligned to their goals of managing visitors securely, flexibly and simply.

They were particularly impressed with EasyLobby after scheduling an online web conference. Shortly after the demo they decided to implement the system.

Today, EasyLobby's visitor management system is used to the fullest at the medical center to check in every visitor at every entrance. Visitor passes include a barcode for rapid check out. Even employees who have lost or forgotten their ID's are processed via the visitor system.

Multi-day passes are used at the facility to allow visitors to be checked in and out with a rapid and easy barcode scan. A Kiosk system has also been installed to allow guests to self register. The Kiosk includes a touch screen and driver's license scanner.

Connecticut Children's Medical Center uses watch lists in the visitor registration system to flag unwanted visitors. They also use email alerts to receive notifications on specific visitor behavior, such as a visitor badge that has expired but the guest has not checked out.

Hospital administrators have explained that they particularly like the flexibility and expandability of the EasyLobby visitor management software.

Subsequent to the installation of the EasyLobby system a leading security consultant audited the medical center and said that Connecticut Children's may be among the most secure Children's Hospitals in the U.S.

As the medical campus continues to expand they plan to use EasyLobby's visitor tracking software throughout the organization.

For more information about using an electronic visitor management system in your hospital, or other type of facility, register for a free, personalized online web conference.

In about 30 minutes we will demonstrate the features that are most applicable to your particular requirements.