Learning About Visitor Management Solutions

You may not realize that one of the many benefits of visitor software is the ability to receive alerts on a number of specific visitor actions. We'll describe that function in today's problems and solutions article.

Problem:  How can email alerts be used to highlight specific visitor activity?

Solution:  A wide range of alerts can easily be programmed into an EasyLobby visitor management system. Here are some of the most common.

Visitor Check In Alert:  This alert automatically notifies an employee that a visitor has arrived and is waiting for them in the lobby. An alert such as this alleviates the tasks that a lobby attendant has to perform, such as calling employees when visitors arrive. It can thus speed the guest sign in process.

Maximum Visitor Alert:  This is an alert that lets the lobby attendant know when a maximum number of visitors to a particular person or location has been reached. This is frequently used in hospitals that use a visitor system to restrict the number of visitors to particular patients, such as those in intensive care.

Frequent Visitor Alert:  One of the visitor management software features in our system is the ability to flag selected individuals that return a certain number of times, or within a specified time. This might be helpful in the case of contractors who may be required to be re-certified or take additional training after a specified time-frame or after so many visits.

New Visitor Alert:  When someone is checking in for the first time you may want them to follow a different procedures or complete certain forms. An ID badge system such as the one from EasyLobby allows you to accomplish this.

New Package Alert:  Because you can use our lobby system to manage packages as well as visitors, this alert can be used to notify an employee, or tenant that a package has arrived and is waiting to be picked up.

Expired Badge Alert:  ID card software can be used to notify security staff that a visitor badge has expired but that visitor has not yet checked out. The security staff can then ascertain if a meeting took longer than expected or if there is some other reason why the visitor hasn't left.

Watch List Alerts:  When a guest tries to check in and that person is listed on either your internal watch list or an external list such as a sex offender database or Government Denied Parties List, you or any other security staff, can automatically be notified.

All of these alerts, and others, are part of the EasyLobby visitor registration system, and are designed to improve lobby management and visitor security at your facilities.

Learn more about alerts as well as the many additional features of visitor management by registering for a free, personalized online web conference.

In about 30 minutes we will demonstrate the badge software features that are most appropriate to your particular environment.