Learning About Visitor Management Solutions

One of the ways we often explain a benefit of using visitor management software is to say that it will help you manage visitors more professionally?

But what exactly does this mean? We'll examine that a little more closely in today's visitor management problems and solutions.

Problem:  It's easy to say that visitor systems help you manage guests more professionally. But how?

Solution:  There are several ways that a visitor registration system helps the professionalism of your lobby management.

Firstly, it automates the entire process of guest sign in and adds another level of security to your facilities, protecting employees and other guests from unwanted visitors.

But it also ensures that your guests are adhering to your specific requirements and the needs of your organization. And you are able to do so in a structured way rather than haphazardly.

Here are a couple of examples of what I mean.

Say you want outside contractors working in your facilities to view a safety video after a certain time or after a certain number of visits. You can do this easily with our ID card software. The EasyLobby system maintains a record of how many times that particular contractor has checked in. If you determine that after the second check in they must view a safety video, that message will appear on the lobby attendants screen when that contractor checks in after the second time.

Maybe it's not a safety video, and maybe it's not a contractor. Maybe for another category of guests, say day visitors, you need them to sign a non-disclosure agreement after their third visit.

EasyLobby's capability to provide programmable alerts provides a great deal of flexibility in the way you manage visitors or to be alerted about specific activities.

Here's another example. You are using the EasyLobby integration with an access control system to provide guests with temporary proximity card access to doors, turnstiles or elevators controlled by your access system.

For those visitors who are provided with a proximity card, you want to be sure that the lobby attendant asks that visitor to return it when he or she checks out.

In the alert menu of EasyLobby badge software you can include a message that reads, "Remember to ask the visitor to return their proximity card" or something similar. Set the alert for all visitors who are provided with access to the security management system and apply to alert to check out.

Now, when visitors who are provided with security visitor badges check out, the lobby attendant will know that they should ask the guest to return the proximity card because that alert will appear on their screen.

These are specific examples that may not apply to the way you want to be managing visitors. But there are probably situations that are more appropriate to your environment.

The important point is that there are many variables that will allow you to define user actions by using a lobby system - something that you could not easily accomplish with a paper guest book.

So these are just a few examples of what we mean by professionally managing visitors.

Learn more about ways that you can use visitor registration to improve your image as a well managed organization. Register for a free, personalized online web conference.

In about 30 minutes we will demonstrate the visitor badge features that you can use in your environment.