Learning About Visitor Management Solutions

Healthcare facilities have their own unique set of challenges when using visitor software. In today's problems and solutions article we review ways to improve visitor security in a healthcare and hospital environment.

Problem:  Is visitor badge software really practical for hospitals and healthcare facilities? We have always considered ourselves to be an open facility that does not lend itself to this type of application.

Solution:  It's easy to understand why some people may feel that hospitals and healthcare environments are not a good fit for visitor registration software. But the truth is that most every organization today needs to monitor who is entering their buildings and the reason why.

Healthcare facilities are no exception, in spite of many of them having a high volume of visitors.

Some of the country's largest and most prominent healthcare facilities currently use EasyLobby visitor management to secure their facilities and screen, badge and track every visitor and vendor entering the building.

These organizations can process visitors in and out of the facilities quickly, screen against unwanted visitors, manage the maximum number of visitors to specific patients at any one time, and monitor all guest sign in.

A lobby attendant can scan a visitor ID such as a driver's license, capture all necessary information on the visitor, and create a professional visitor badge in less than 20 seconds per visitor.

Kiosk mode stations can also be located in a lobby so that guests can self-register.

An important aspect of EasyLobby visitor systems is that they are able to integrate with other hospital information systems. Some of the more significant integrations include:

HL7 for real-time patient feeds:  Lobby attendants are able to view real-time patient admissions and discharges, allowing them to match the patient that the visitor is seeing and include that on a visitor pass.

Status Blue:  This includes a list of the approved vendors for the healthcare facility. The lobby attendant will be ale to access this information and know whether an arriving vendor has been pre-approved by the facility.

Access Control Integration:  Contractors can be provided with access to locked doors controlled by the facility's access control system, allowing them to enter areas without the need of being escorted by an employee.

Also, with the option of sex offender screening, the healthcare facility can screen against individuals on each states' sex offender database, and to take appropriate action if an individual tries to enter the facility.

One of the visitor management techniques that healthcare facilities can use is the maximum visitor alert feature, allowing the facility to limit the number of guests to specific patients, such as those in intensive care.

Our badge ID software can be used to provide extended visitor badges for family members who may be visiting patients frequently over a long period of time. Whenever that guest arrives a simple scan of a barcode on the badge will check them in.

For more information about using visitor management software in a healthcare facility, register for a free, personalized online web conference.

In about 30 minutes we will demonstrate the features that are most helpful to a healthcare facility, or for your particular environment.