Learning About Visitor Management Solutions

If you are using visitor software to automatically badge and monitor guest sign in, you are already much more effective than using a paper guest book when managing visitors at your facilities.

But an electronic visitor management system presents its own challenges. Here is a common problem that you may encounter and ways to overcome it.

During the next couple of weeks I'll highlight other problems in this blog post and look at solutions to make your badge software more effective and efficient.

Problem:  It takes too much time to check in each visitor. Long lines form and visitors are unhappy about it.

Solution:  Use a driver's license scanner to automatically scan each visitor ID, such as their driver's license or business card rather than manually typing in the visitor's name. This will save considerable time, automate most of the process, and improve accuracy of data. For other types of questions about visitor data, use drop down menus to quickly gather data.

Another option is to have employees pre-register visitors. EasyLobby has a pre-registration software package that's called eAdvance. It's a browser-based web product that allows you to pre-determine the required fields that employees need to complete and you can even determine if the employee's supervisor needs to approve the pre-registration. You also decide if this is something available to all employees or a selected number.

Decide what visitor log data is most important to you. Just because you have the ability to collect a great deal of information about who is entering your building, doesn't mean you necessarily need all of it. Decide what is most important for you to improve visitor security and to correctly identify who is in your facilities and the purpose of their visit.

Finally, adding additional visitor systems to your lobby is an obvious solution, but one that is not always feasible because of the requirements for more lobby attendants. So another option to reduce the time for visitor sign in is to use your visitor system in a kiosk to allow visitors to self-register, much like many airlines now use to provide boarding passes. You can run EasyLobby visitor management is an unattended mode, with certain fields that are required for visitors to complete. Multiple languages are available and you can customize the look and style of the check in screen. The kiosk can include a driver's license scanner and it can even print visitor badges when the required fields have been entered by the guest.

These are a few options to reduce the time to check in a guest and provide a visitor badge with visitor registration software.

For more information about the many features of EasyLobby badge ID software, register for a free, personalized online web conference.

In about 30 minutes we will demonstrate the visitor management system features that are most applicable to your environment.

Watch this blog post for more visitor management software problems and solutions.